Return

We want you to have a great shopping experience, and our return policy is designed to make it easy. Here's how to return or exchange items with confidence.

FOR CUSTOM ITEMS
When you order something personalized, we put a lot of effort into making it just the way you want it. That's why we can't cancel these orders or accept regular returns. But if something unexpected goes wrong, we'll replace it for you quickly.

FOR NON-CUSTOM ITEMS
For our regular, non-personalized products, you have up to 30 days from the date you receive it to decide if you like it. To make sure you can return it, keep it in its original packaging and in good condition. Don't forget to keep your receipt as proof of purchase.
1. You can expect a refund in 3-7 business days, and it'll be credited back to your original payment method. If you'd rather exchange the item, just contact us within 30 days of receiving it and we'll arrange it for you.
2. We offer free returns worldwide because we really care about making you happy.
3. We also have a 30-day money back guarantee on all of our products, so you can be confident in their quality and your satisfaction.

Simple Return and Exchange Process
1. Start your return by contacting our customer service. If you want a refund, we'll send you a return package with clear instructions and a prepaid shipping label. If you prefer an exchange, we'll send you everything you need.

2. Pack your return carefully, fill out the return form, and send it to us. We'll process it within 24 hours. Your refund will be credited to your account within 3 business days, and if you're exchanging, we'll ship your new item immediately, subject to availability.

We're not just here to sell you great products; we're here to make sure you're happy with your experience. Let's work together to make returns and exchanges easy, so your experience with us is as outstanding as the items we offer.